Privacy Policy

1. Introduction

LLMSaver Inc. ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our LLMSaver service ("Service").

This Privacy Policy complies with the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password
• Payment Information: Billing address, payment method details (processed by Stripe)
• Profile Information: Any additional information you choose to provide
• Communication Data: Messages you send to our support team

2.2 Information Automatically Collected

• Usage Data: API calls, request/response data, usage patterns
• Technical Data: IP addresses, browser type, device information
• Log Data: Access logs, error logs, performance metrics
• Cookies: See our Cookie Policy section below

2.3 Third-Party Data

• Authentication: Data from Clerk authentication service
• Payment: Transaction data from Stripe
• AI Services: Usage data from OpenRouter and AI providers

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

• Provide and maintain the LLMSaver service
• Process API requests and route to appropriate AI models
• Calculate and track usage costs
• Manage your account and API keys

3.2 Billing and Payments

• Process payments and manage billing
• Generate invoices and receipts
• Prevent fraud and detect suspicious activity

3.3 Communication and Support

• Respond to your inquiries and provide customer support
• Send service-related notifications
• Notify you of important changes to our service

3.4 Legal Basis (GDPR)

• Contract Performance: Providing the service you requested
• Legitimate Interests: Service improvement and security
• Legal Compliance: Meeting regulatory requirements
• Consent: For marketing communications (where applicable)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

• Clerk: User authentication and management
• Stripe: Payment processing
• Supabase: Database and backend services
• OpenRouter: AI model routing and processing
• Fly.io: Cloud hosting and deployment

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, safety, and security.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication
• Secure cloud infrastructure with industry-standard practices
• Employee training on data protection

6. Data Retention

We retain your personal data for the following periods:

• Account Data: Until account deletion + 30 days
• Usage Logs: 2 years for analytics and debugging
• Payment Records: 7 years for tax and compliance purposes
• Support Communications: 3 years for service improvement

7. Your Privacy Rights

7.1 GDPR Rights (EU Residents)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Where processing is based on consent

7.2 CCPA Rights (California Residents)

• Know: What personal information we collect and how it's used
• Access: Request access to your personal information
• Delete: Request deletion of your personal information
• Opt-Out: Opt-out of the sale of personal information (we don't sell data)
• Non-Discrimination: Equal service regardless of privacy choices

To exercise these rights, contact us at privacy@saverllm.com

8. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs) for EU transfers
• Adequacy decisions where applicable
• Certification schemes and codes of conduct

9. Cookies and Tracking

We use the following types of cookies:

9.1 Essential Cookies

Required for the service to function, including authentication and security cookies.

9.2 Analytics Cookies

Help us understand how users interact with our service to improve functionality.

9.3 Cookie Consent

You can manage cookie preferences through our cookie banner or browser settings. Essential cookies cannot be disabled as they are necessary for service functionality.

10. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal data from children. If we learn we have collected such data, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service. Your continued use after such changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us:

13. Data Protection Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority.